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How To Update Essential 360 Camera

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Anybody else having issues connecting the 360 camera module

  • Thread starter frhoward
  • Start engagement
  • #1
And then I merely got my 360 camera and when I go to attach the mod to the phone it powers on and the fan runs only it doesn't launch the photographic camera app and the calorie-free on the camera does not inverse from blueish to green to acknowledge a successful connection. Are there anybody else with this issue? And what could be a fix for it?
Last edited:
  • #2
So I just got my 360 camera and when I become to attach the modern to the phone it powers on and the fan runs but it doesn't launch the photographic camera app and the light on the photographic camera does not inverse from blue to dark-green to acknowledge a successful connection. Are there anybody else with this issue? And what could be a fix for it?

Probably need to update the Camera app at the play shop.
  • #iii
Essential 360 camera not working

I accept as well not been able to get mine to work. Camera app is upwards to engagement. The first essential is update has been installed. I did see a prompt to "update 360 camera" the progress bar got 80% and so the update failed and told me to reattach the camera. Simply the camera was attached and phone was still the entire time. I restarted the phone and saw the blue light go greenish once. The 369 interface appeared when I manually opened the photographic camera app just the UI was non-functional. I believe in that location is either a production consequence with the hardware connection or in that location is a software consequence with detecting and triggering the app. ??

  • #4
I have as well non been able to become mine to work. Camera app is up to engagement. The start essential is update has been installed. I did run across a prompt to "update 360 camera" the progress bar got 80% and and so the update failed and told me to reattach the camera. Simply the camera was attached and telephone was all the same the entire fourth dimension. I restarted the phone and saw the blue light go green once. The 369 interface appeared when I manually opened the photographic camera app but the UI was not-functional. I believe in that location is either a production event with the hardware connection or at that place is a software effect with detecting and triggering the app.

Yes, I wasn't even able to get the camera to tell me to update. Information technology only updated through the normal Play shop procedure. I have yet to be able to become the green calorie-free. Information technology just stays blueish. How long does it have for your module to turn light-green? I hold, it has to be something wrong with the software or these modules. I promise its non the telephone equally it seem that nosotros are in the minority hither.
  • #v
Probably need to update the Camera app at the play store.

Fully updated but yet no luck. Just sits there with the fan running and the blue light.
  • #half dozen
I noticed this problem when I have another photographic camera prepare equally default.

So I just have to make sure to unlock the phone before I adhere the camera, other wise it'll merely exist a blackness screen.

  • #7
Mine not working either. Tried everything. Accept had a support ticket pending for a week now
benshoes
  • #8
I had the same issue earlier to run into that my back protection was the issue. Without the protection everything work like a amuse.
  • #nine
Back is naked for me and nonetheless happens
benshoes
  • #x
It'south the Essential support respond:

i- Ensure you are continued to the cyberspace via Wi-Fi or Cellular information.
two- Make sure your Home screen is on and visible.
3- Connect the photographic camera to the pins of the back of the phone (LED should turn blue).
4- The camera app will open automatically and advise an update is required (Make sure you exit photographic camera app open).
5-Elevate down notification bar from the tiptop and there should be an update bachelor to install.
vi- Wait until LED turns green (this may accept a few minutes to complete) – if it doesn't turn light-green after update, remove and re-add.
7- If still non connecting, restart phone and try process again.

The same answer to everybody i guess.

  • #xi
You need to ensure is that pins line upwardly. The camera will snap on and look fine fifty-fifty when off past 1/4 inch.

Sent from my PH-1 using Tapatalk

  • #12
Was told my camera mod was faulty* and they are sending a replacement.

Sent from my PH-1 using Tapatalk

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  • #13
Was told my camera mod was daily and they are sending a replacement.

Sent from my PH-one using Tapatalk


What does that mean
  • #14
Faulty*

Sent from my PH-one using Tapatalk

  • #15
Faulty*

Sent from my PH-1 using Tapatalk


Might help. I tried my brother's camera on my phone and it didn't piece of work but my cam worked on his and so yours might practice the same.
gr00vy0ne
  • #sixteen
I'm also having this issue. Back up hasn't been able to figure anything out so I went to Best Purchase and tried my 360 camera on their stock device. It worked instantly.

I even factory reset my telephone to ensure I had no 3rd party software conflicting and my 360 camera doesn't work with my phone. I'grand now working with Essential back up on this.

  • #17
I keep getting update failed. Won't update the photographic camera...
  • #18
Fixed essential 360 camera issue

It took me well-nigh 6 tries and I had to restart the phone with the photographic camera plugged in in guild to get information technology to notice the camera. Then I would wait for the detected camera icon on the acme left (looks like the essential logo) and then I would check to see if I got the camera update notification. (Look in notifications and it'll have a prompt which says to click to update) I then tried the update 3 times with the photographic camera app open (and beingness in the camera app while I swiped downward and clicked the notification), note that yous need to disconnect and reconnect the camera when the update fails. I and so airtight the photographic camera app and tried the update prompt from the notifications and information technology finally went through!

Another thing that I did was to long printing the camera app icon and then drag the icon to the top where information technology says more Info (and the other option is to delete or uninstall) and then click force finish. I and then reconnected the camera and it was then able to be detected (in order for me to attempt the update)

Looks like persistence is the key to fixing this. It'due south annoying merely information technology'southward an crawly 360 photographic camera. In one case the update worked, I still had to reboot once in club for
Information technology to detect. Buggy but proficient.

  • #19
So mine will turn the fan on and the light will go from bluish to green. The photographic camera UI volition open automatically but it will sit and think for every bit long equally I allow it sit. Terminal time was 5 minutes.

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Source: https://forum.xda-developers.com/t/anybody-else-having-issues-connecting-the-360-camera-module.3671876/

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